Shipping Policy

SHIPPING POLICY

Shipping Location
Items offered on our website are only available for delivery to addresses in

  • Canada
  • US ( excluding US territories)

Any shipments outside the locations listed above are not available through our website at this time. Please contact us by email to inquire about shipments to international addresses. Please see further location specific information below.

Orders cannot be shipped to P.O. Boxes.

Canada Shipping

We ship via Canada Post Expedited parcel service. This is a 1-5 business day guarantee from the date the parcel leaves our location.

US and International Shipping

US orders are also shipped via Canada Post Expedited parcel service. International orders will be shipped via Canada Post International Parcel service.

Any order being shipped to a destination outside of Canada may be subject to import duties and taxes. We are not responsible for any extra taxes or fees charged to bring the product into the country.

Shipping Time
We do our best to get orders out within 1-4 business days. Delivery time will vary depending on location.

Shipping Costs
Shipping costs are based on the weight of your order, the delivery method and the delivery location. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Sales tax is charged according to the province or territory to which the item is shipped.

We may offer Free Shipping  from time to time. When available, free shipping is applicable to Canadian shipments only, to all provinces except YT, NU and NWT.

Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at info@artofraw.ca

Returns
We strive to provide you with a happy shopping experience.  If you are not happy with your order, we will gladly accept a return. Please see our returns policy for further information.